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Zenit Lisboa

Lisbon, Region of Lisbon and Setúbal, Portugal

1037 reviews

About the hotel

Situated in the main business and shopping district of the Portuguese capital of Lisbon, this hotel combining an elegant façade with a modern interior is surrounded by some of the best and most exclusive shopping facilities. The squares of Saldanha and Praça do Marquês de Pombal are just a few steps away, the vibrant Bairro Alto area with its restaurants, bars and art galleries is easily reachable.

Hotel reviews

Check the latest reviews about this hotel

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Rating summary

Cleanliness
Location
Room
Service
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Value

Customer reviews

Nice hotel, with a few downsides.

Functional and smart hotel, with comfortable beds and free breakfast for kids. Well located for Saldanha metro station to quickly connect with the airport, and the rest of the city. A few downsides, the aircon doesn’t stay on overnight resulting in waking up sweaty at 530am every night of our stay. It seems to come back on at 6am when the room becomes much colder, by which time you are well awake. Additionally, the curtains do not achieve full blackout, which with the LED light strip along the bottom of the balcony window made it difficult to get to sleep in the evening. The positives! The staff are super helpful and friendly, and the location outside of the main tourist meleé is welcome. Eduardo VII parc is just a few minutes walk away, and has the best view of the city.

Lisbon...Zenit Lisboa Hotel

Lovey and clean hotel,very pleased with the room.The staff were unfriendly especially in the breakfast room. One morning the hot food ( bacon/ eggs) was stone cold so my friend asked a female member of staff why??..she shrugged her shoulders and rudely walked off...how rude😡 We stayed half board ,was a set meal of just 2 choices for starters, mains and dessert...the mains was only Fish or Meat..no other option available.The meat dishes was quite undercooked for my liking.☹️ The hotel isn't central, a good 20 - 60 mins walk to the New Town and The Time Out Market. Definitely pop on the tram to explore the Old Town. Sintra is a beautiful place ,very impressive, really recommended .

Not 4 star

This hotel is not central it's a 50 minute walk to the main square, 20mins to Rossi. It's very clean and quiet, so no problems there. We were half board and found the two choices of each starter main and dessert were very poor. When the food arrived it was either under cooked or chewy the fish dishes were hake swordfish and blue fin shark.🤮 The door key consistently didn't work we were told to check it every time before returning to our room. On one occasion no towels were left. Breakfast was ok apart from one morning when the bacon and eggs were cold I noticed the cabinet was unplugged, I told the waitress who just shrugged her shoulders walked off and left me standing there like a Muppet then a few minutes later she decided to plug it back in. I found the whole experience of this hotel very disappointing with unfriendly staff who just didn't seem to care and made us feel very uncomfortable.

Facilities

  • Air-conditioning
  • Accepted cards: American Express, Diners Club, EC Maestro, Mastercard and Visa
  • (mini) supermarket
  • Safe deposit in reception
  • Room service

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Aerobics
  • Tennis court
  • Fitness room
  • Bike rental
  • Golf course

Room features

  • Individually controlled air-conditioning
  • Balcony or terrace
  • Bath
  • Double bed
  • Hairdryer

Check-in instructions

  • Check-in: from 13:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

DOUBLE STANDARD ROOM

Features not available