Terms of Use

Website Terms Of Use

These website terms of use apply to your use of our website www.sundeals.com (our “Website”).

Our Website is operated by TUI UK Retail Limited (we/us/our). Our registered office is at Wigmore House, Wigmore Lane, Luton, LU2 9TN and we’re registered in England and Wales (company number 01456086).

We are part of the TUI Group and are members of ABTA, the Travel Association (membership number L4750).

By using our website, you confirm that you accept these terms of use and that you agree to comply with them.

Please ensure that you review all of the following sections of our Website terms of use carefully before using our website – your use of and access to any page or part of our Website indicates that you agree to comply with and be bound by our terms of use.

If you do not agree to these terms of use, you must not use our Website.

When you make a booking via our Website, additional terms will apply to you. These include our Agency Terms and Conditions, Privacy Policy, Cookie Policy and the Package Holiday Terms and Conditions of TUI Deutschland GmbH trading as Sundeals – see “B: SUPPLY OF SERVICES” in Section B and “C: YOUR INFORMATION” in Section C.

A: YOUR USE OF OUR WEBSITE

Authorised Use

You may only use this Website:

for your own personal, non-commercial use only (which will at all times be reasonable and not abusive); or
to obtain information on, check the suitability and availability of the products and services advertised; or
for purposes legitimately connected with purchasing products and services via our Website; or
to access or retrieve your travel information and/or booking data, manage your preferences or to get into contact with us about your bookings or travel arrangements; or
submit and share your views, reviews and comments on our products and services.

Non-Authorised Use

You agree that you shall not:

access, extract, use or copy any material or information on this Website for any commercial purpose or for any purposes which are unlawful. In particular, you are not allowed to:
data mine or web scrape our Website and its contents;
copy (whether by printing off, storing on disk or in any other way);
distribute (including distributing copies);
alter or tamper with in any way or use any material contained in this Website except that you may print off any individual page for your own personal use; or
use this Website in a way that causes or may cause an infringement of the rights of any other party or which breaches any standards, regulations or codes published by any relevant authority; or
use the search functions available on this Website to search for Disallowed Content (see further below for more information); or
use this Website in any way that interferes with or affects the performance of the Website or our systems or which interferes in any way with other users’ use of the Website; or
gain, or attempt to gain, any unauthorised access to our Website, our other systems and/or to the personal data, information or booking data of other users and customers; or
make any unauthorised, false or fraudulent reservation on this Website.

Ownership and Use of Material and Information on Our Website

This Website displays registered and unregistered intellectual property such as brands, designs, data, content, copyright material and trademarks - each have rights in the United Kingdom and/or other countries and belong to us or to companies within the TUI AG group or have been licensed to us. Other product and company names mentioned and third party content displayed on this Website are proprietary to their respective owners. You are not licensed to use any of the marks on our Website unless written permission is granted, and you may not meta tag any of these marks.

Unless otherwise stated, we own (or are licensed to use) the intellectual property rights in the content and information in this Website, including (without limitation) all text, sound, photographs, images, logos, videos, maps, podcasts, blogs, customer reviews, graphics, design, underlying source code and software. Subject to the “Authorised Use” section above, material and information, either whole or in part, from this Website may not be reproduced, copied, republished, downloaded, posted, broadcast or transmitted in any form or medium without our and/or the appropriate owner's prior written permission.

Links You can use a link to our Website homepage for non-commercial purposes without asking for our permission, but only if you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. To link to any other page on our Website, you need our written permission first. This website contains links to external websites. These links are provided so you can find out further information quickly and easily. Please note we are not responsible for nor do we endorse the content of these websites and your access to these websites will be subject to the terms and conditions of those websites.

Website Facilities We have made available various services, tools and functionality on this Website for your use. The information set out by us on these pages tells you how you can use these services, tools and functionality to find out about and book products and services (as well as those provided by our selected partners), view content provided by us, interact with us and submit and share views with other customers. When you use this Website for these purposes, you agree to follow these Website Terms and Conditions. We do not guarantee that our Website, including its contents, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our Website for business and operational reasons.

Viruses We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for using your own virus protection software. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our Website or any part of it.

Website is Only for Users in the United Kingdom

Our Website is directed to people who reside in the United Kingdom including Northern Ireland. We do not represent that content available on or through our Website is appropriate for use from any other location.

Website Searches

Our Website allows you to search for travel services and associated services. You must not use any search, query, or other interactive functionality on our Website to upload, generate, request, access, or seek any Disallowed Content. Any attempt to conduct such searches is strictly prohibited and will not be tolerated.

Disallowed Content under these Terms and Conditions means any content that is illegal, harmful, abusive, discriminatory, or otherwise inappropriate. This includes, but is not limited to, content that:

incites or promotes hatred, violence, threats, harassment, self-harm, sexual content or hostility toward any person or group;
encourages harmful, abusive, or illegal behaviour;
infringes the rights, privacy, or safety of others; or
breaches any applicable law or regulation.

Website Information

Our Website displays a range of information throughout the booking process concerning the specifics of your chosen travel component or package holiday. In every instance this information is supplied by TUI Deutschland GmbH trading as Sundeals and is subject to change entirely at their discretion. Particular consideration should be given to special offers, which can, and do change. We cannot be held responsible for errors or omissions in the holiday or other travel product descriptions.

User-generated Content

Our Website may include information and materials that have been uploaded by other users – for example customer reviews made via Tripadvisor. This information and materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

B: SUPPLY OF SERVICES

When you book travel arrangements via our Website, your contract for your holiday will be directly with TUI Deutschland GmbH trading as Sundeals, who we act as agent for. Our Agency Terms and Conditions and TUI Deutschland GmbH trading as Sundeal’s Package Holiday Terms and Conditions will apply.

By proceeding with a booking, you acknowledge that you have read Our Agency Terms and Conditions and TUI Deutschland GmbH trading as Sundeal’s Package Holiday Terms and Conditions and agree to be bound by them. If you do not, or cannot accept these, you must stop using our Website immediately and not make a booking.

Please note: our Agency Terms and Conditions and TUI Deutschland GmbH trading as Sundeal’s Package Holiday Terms and Conditions may vary from time to time. By browsing this Website you accept that you are bound by the version that applies at the time when you browse or book.

C: YOUR INFORMATION

Data Protection and Privacy Policy

All details provided by you or collected when you use this Website will be used and held by us in accordance with our Privacy Notice. Information about cookies and their use by us on this Website can be found in our Cookies Notice.

D: GENERAL

These terms and conditions do not affect your statutory rights.

Updates and Changes

We may remove or make changes to the products, information, content, materials, tools and features on this Website at any time without liability and without notice to you. We also reserve the right to immediately terminate or suspend your use of or access to this Website at any time and without notice if we consider that you have breached any of our terms of use.

We may also change or modify all of any parts of our terms of use at any time and such changes or modifications shall be effective immediately upon their publication. You should review these regularly to ensure you are familiar with the most up to date version. Browsing and continuing to access or use our Website constitutes your acceptance of updated terms of use and you agree to by bound by these.

Disclaimer

To the maximum extent permitted by law, we disclaim all warranties, whether express or implied by statute, custom or usage relating to the information contained in this Website and we shall not be liable for any losses or damages whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this Website.

Governing Law

This website has been designed for use within the United Kingdom. By accessing this website you are agreeing that the Courts of England will deal with any disputes which may arise between you and us, and that English law shall be the applicable law.