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The Icons Hotel

Lisbon, Region of Lisbon and Setúbal, Portugal

37 reviews

About the hotel

The Icons Hotel features a total of 31 accomodation units. Moreover, there is a wireless Internet connection at hand in communal areas. This hotel offers 24-hour reception for guests' convenience.

Hotel reviews

Check the latest reviews about this hotel

Statistics

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Rating summary

Cleanliness
Location
Room
Service
Sleep
Value

Customer reviews

Very comfortable albeit a distance out of the town centre, but accessible via Metro

Although the location was away from the town centre, the hotel was a pleasant surprise. There were corner food stores around and the metro station was a short walk away to get you into the city centre. The room i had was very spacious, light and bright and had a balcony. The room was very clean and the climate control worked very well. The bed was comfortable and the linen was very clean and in excellent condition. The bathroom was very well appointed and the water pressure was great. The staff were very friendly and the breakfast fulsome.

Horrible check in experience and unclean rooms

Arrived at the hotel at 22:40. They had overbooked even though they had confirmed my reservation the day before. They would not answer any questions just kept asking to wait. After 30 minutes, they announced that they will let me check in! But I need to wait more. After an hour, they gave me a room. The room was not properly (if any) cleaned - there was hair in the bathroom, in the bed underneath the sheets. The staff did nothing except repeating sorry. Wherever you choose to stay, do not ruin your time at Lisbon and avoid this place at all costs. It is way overpriced for the quality and the sound of airplanes is incredibly loud.

ideal for those prioritizing budget and convenience over luxury

This compact hotel offers extremely small rooms and washrooms, but surprisingly, it's comfortable for two people. The beds are cozy, AC works well, and hot water is available. Breakfast is delicious, although drinking water isn't provided. If you need hot water for tea, you'll need to ask for it, and note that tea/coffee sachets aren't available. The hotel staff stands out for their excellence and helpfulness. However, the location is far from the city center, and there aren't many dining options nearby. Overall, it's an okay property, ideal for those prioritizing budget and convenience over luxury and central location.

Facilities

  • Accepted cards: Visa
  • Safe deposit in reception
  • Room service
  • Wi-Fi in public area
  • Lift

Sports and activities

  • Fitness room

Room features

  • Double bed
  • Hairdryer
  • Heating
  • Room safe
  • Shower

Check-in instructions

  • Check-in: from 15:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

DOUBLE STANDARD ACCESSIBLE ROOM

Features not available

TWIN STANDARD ROOM

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DOUBLE STANDARD ROOM

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DOUBLE STANDARD ROOM WITH BALCONY

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Double Standard Room

Double Standard Room

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Twin Standard Room

Twin Standard Room

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Twin Room (Balcony)

Twin Room (Balcony)

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Double Room (Balcony)

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TRIPLE DELUXE ROOM WITH BALCONY

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