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VIK Hotel San Antonio

Puerto del Carmen, Lanzarote, Spain

3161 reviews

About the hotel

This beachfront hotel on Lanzarote's Playa de los Pocillos offers outdoor pools, lush tropical gardens, and tennis courts. Its 331 tastefully decorated rooms provide convenient amenities for a comfortable stay. Guests can enjoy the buffet restaurant, cocktail bar, and pool bar. The hotel is a short walk from Puerto del Carmen's shops, bars, and restaurants, just 6 km from Arrecife Airport, and conveniently located near Timanfaya National Park.

Hotel reviews

Check the latest reviews about this hotel

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Rating summary

Cleanliness
Location
Room
Service
Sleep
Value

Customer reviews

Good place to stay, but a big divide between AI & HB.

Just returned from our 3rd stay at the Vik San Antonio this year. On the two previous occasions we went all inclusive, this time as we’re not big drinkers and rarely have a large lunch, decided to take the half board option. What we were unaware of was being on a half board basis we weren’t entitled to tea & coffee making facilities in the room and we would now be charged 11 euros for the use of the safe, I don’t know how much they were charging for the kettle but they asked 7 euros for two cups, we also didn’t get a complimentary bottled water, unlike previously stay. After some persuasion they did allow a free safe, kettle and two cups and a bottle of water. I did get the feeling we weren’t treated as well as we would have been, had we gone all inclusive. Disappointing really as they gave us a very nice suite room for the 5 days we were there. Overall it’s still a nice place to stay and the staff are all very pleasant, the entertainment each night is ok and the whole place is kept very clean. Still the usual gripes, Luke warm breakfast items, not sure the trays they have the food on are heated from below. Showers at times can be dangerous, due to the sudden temperature fluctuations and as the majority of clientele are getting on in years, the lack of grab handles in some bathrooms. The hotel is in a perfect location, but needs work in some areas.

A room with a view but not much else!

My partner and I stayed here for 10 days on a half board basis. We paid for a premium room in a priority location. Firstly, the sea view from our balcony was stunning and could well be the best on the island. Secondly, the pools were a very nice temperature in the hot weather and there were plenty of sunbeds. It goes downhill from there....the hotel is very dated, the landings where the lifts and stairs are have a distinct 70's feel going on....if you've already been, you'll know what I mean. I failed to see what made our room premium (except for the premium added onto the cost!) It was clean enough and comfortable but it was quite small and in need of an update. The fridge was tiny and not even cold. The food....oh dear! We ate in the restaurant on our first 3 evenings and both my partner and I became ill from the food. Myself on night one and him on night three. We each lost a full day of our holiday due to not being able to get out of bed with stomach upsets. The food is buffet style and every dish of what should have been hot food that we tried was barely warm. We paid to eat out for the last 7 days. There were extra charges for the safe and if you wanted a kettle you had to hire one. We paid our drinks bill on checkout and had been charged for a lot more than we had. Overall there are more negatives than positives. We would not stay there again....not even for that spectacular view.

Excellent holiday hotel.

We had stayed here a couple of times & on arrival at 9.30pm, we were tired & hungry. we were welcomed & efficiently booked in. We were directed to the restaurant which was serving until 10.30pm & our bags were taken away to our room.First class & friendly service! The hotel has been refurbished & is definitely 4 star. The room was large & clean. Nice sea view balcony & air-conditioned. There is a safe & fridge plus kettle, tea bags,coffee & milks The lighting is bright & good for reading. The television is modern flat screen & had six English channels. The bathroom had a good size walk-in shower & toiletries were provided. There is a hairdryer & magnifying mirror All in all, a cracking room. The food is excellent, with good variety. The staff are friendly,helpful & professional. This hotel has everything & is highly recommended for a nice, relaxing break.

Facilities

  • Air-conditioning
  • Garden
  • Accepted cards: American Express, Diners Club, EC Maestro, Mastercard and Visa
  • Safe deposit in reception
  • Wi-Fi in public area

Pool and wellness

  • 3 pools
  • Heated outdoor pool
  • Kids' pool
  • Sunbeds
  • Sun terrace

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Aerobics
  • Fitness room
  • Golf course
  • Windsurfing
  • Diving station

Entertainment

  • Animation

Room features

  • Balcony or terrace
  • Bath
  • Tea and coffee-making facilities
  • Double bed
  • Hairdryer

Check-in instructions

  • Check-in: from 14:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

Standard Double Room

Standard Double Room

Includes:

  • Standard Double Room (DZX1), Double Room, Non-smoking Room
  • In the main building, garden side
  • partial sea view, garden view
  • Approx. 23 m², last partial renovation in 2020
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • Baby cot: free of charge
  • Air conditioning: individually adjustable
  • Flooring: Laminate
  • Safe: available for a fee
  • Desk
  • Minibar: available for a fee
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, German channels, satellite TV
  • Room service: available for a fee, cleaning service
  • Bathtub, toilet, hairdryer
  • Balcony: with seating area
  • Balcony or terrace: with seating area

Double Superior

Double Superior

Includes:

  • Superior Double Room (DZX3), Double Room, Non-smoking Room
  • In the main building, garden side
  • partial sea view, garden view
  • Approx. 23 m², last complete renovation in 2020
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • Baby cot: free of charge
  • Air conditioning: individually adjustable
  • Flooring: Laminate
  • Safe: available for a fee
  • Desk
  • Minibar: available for a fee
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, German channels, satellite TV
  • Room service: available for a fee, cleaning service
  • Shower, toilet, hairdryer
  • Balcony or terrace: with seating area

Double Confort Sea View

Double Confort Sea View

Includes:

  • Double Room Comfort Sea View (DZM1), double room, non-smoking room
  • in the main building, sea side
  • Sea view, garden view
  • Approx. 23 m², last complete renovation in 2020
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • Baby cot: free of charge
  • Air conditioning: individually adjustable
  • Flooring: Laminate
  • Safe: available for a fee
  • Desk
  • Minibar: available for a fee
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, German channels, satellite TV
  • Room service: available for a fee, cleaning service
  • Bathtub or shower, toilet, hairdryer
  • Balcony or terrace: with seating area

Double Premium

Double Premium

Includes:

  • Double Premium (DZM3), double room, non-smoking room
  • Lakeside
  • Sea view, garden view
  • Approx. 23 m², last complete renovation in 2021
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • Baby cot: free of charge
  • Air conditioning: individually adjustable
  • Flooring: Laminate
  • Safe: available for a fee
  • Seating area, desk
  • Minibar: available for a fee
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, German channels, satellite TV
  • Room service: available for a fee, cleaning service
  • Shower, toilet, hairdryer
  • Balcony: with seating area

DOUBLE STANDARD ROOM LATERAL SEA VIEW WITH BALCONY

Features not available

DOUBLE SUPERIOR ROOM LATERAL SEA VIEW WITH BALCONY

Features not available

DOUBLE COMFORT ROOM SEA VIEW WITH BALCONY

Features not available

DOUBLE PREMIUM ROOM SEA VIEW WITH BALCONY

Features not available

Family Room Garden View

Family Room Garden View

Includes:

  • Family Room Garden View (FZG1)
  • In the main building, garden side
  • Garden view
  • Approx. 23 m², last complete renovation in 2022
  • Total number of rooms in this room type: 10, layout as follows: combined living/sleeping room, 1 bedroom
  • 1 double bed, 2 extra beds
  • Air conditioning: individually adjustable
  • Flooring: Laminate
  • Safe: available for a fee
  • Minibar: available for a fee
  • Phone, Internet: WLAN/WiFi, TV: Satellite TV
  • Cleaning service
  • Bathtub, toilet, hairdryer
  • Terrace: with seating area

Family Room Sea View

Family Room Sea View

Includes:

  • Family Room Sea View (FZM1), Family Room, Non-smoking Room
  • in the main building, sea side
  • Sea view, garden view
  • Approx. 27 m², last complete renovation in 2014
  • Total number of rooms in this room type: 1, layout as follows: combined living/sleeping room
  • 1 sofa bed, 1 extra bed, baby cot: free of charge
  • Air conditioning: individually adjustable
  • Flooring: Laminate
  • Safe: available for a fee
  • Seating area, desk
  • Minibar: available for a fee
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, German channels, satellite TV
  • Room service: available for a fee, cleaning service
  • Bathtub, toilet, hairdryer
  • Balcony: with seating area

STANDARD FAMILY ROOM GARDEN VIEW WITH TERRACE

Features not available

STANDARD FAMILY ROOM SEA VIEW WITH BALCONY

Features not available