Valencia

Good location close to Las Palmas’ more modern northern district, convenient for cruise terminal and public transport links to the airport. Check in seemed unnecessarily complicated and intrusive (what use would they have for my email address?) but the desk is manned 24h. Basic rooms, reasonably well furnished but lacking things you’d generally expect likes coffee maker, glass ware - toothbrush mug etc. - in bathroom which I guess is why it’s officially a two star hotel. Fine for a night en route to someplace else. One short but unavoidable stairway to access the lift up to Reception.

Very nice hotel near the seafront. Got a room on the fourth floor with balcony. The room was recently redecorated, all looking fresh. On the minus side; 1- only one chair on the balcony and the furniture was old and plastic. 2- As we were there for 3 days and the hotel does not have any servings, the room could do with a small fridge. 3- there was no hairdryer in the bathroom. I would definately come back to this Hotel, as the minutes are not a significant problem.

Basic hotel, cheap, and somewhat dated, but all I needed was a place to sleep while my husband was in hospital close by. Was clean, bathroom was spoiled by the toilet seat being at an angle and shifted suddenly when sat upon. Rather noisy, but city centre, so it came with the territory. Staff were friendly but fairly casual. My main problem was I initially booked for one night, as I had the offer of a room attached to the hospital, but I didn't know when that would be available to me. I explained the situation in my somewhat broken Spanish, and was offered another couple of nights at the hotel. I agreed to one more night, and paid for it. However a couple of hours later (and a couple of hours after hotel check out time) I was contacted by the hospital and offered a room, which was perfect for me. I told Hotel Valencia what had happened, and I would be checking out immediately. I'd expected a refund or at least a part refund as I hadn't stayed for the second night, although the room had been serviced that morning (still with the toilet seat from hell!) But no, no offer of a refund as a sign of goodwill just a casual goodbye. I realise technically they were within their rights to keep my payment but I was disappointed that they didn't waive my bill in view of my very stressful circumstances. Very disappointed at their attitude.