Wonderful hotel, but be cautious about getting the street-facing rooms
Do not accept the *01 rooms (101/201/301/401 etc) if you can help it! Our room was on the 1st floor directly over the hotel entrance. They look out over the main road and are directly above the smoking area. There is no privacy because all of the apartments across the street can see directly into your room. You can hear the road noise starting from 5am. I couldn’t go out onto the balcony to relax or dry clothes without the smell of cigarettes. There was a huge discrepancy in what room we were given and what room we booked. I’d recommend not using Agoda as the hotel staff will assign you any room on arrival and then make it difficult to change rooms after that. They also didn’t seem to know about how Agoda works. Other than that, it’s a really nice hotel. Breakfast was top class. Relaxing by the pools are lovely and we watched the sunset most evenings on the rooftop. The sweet madeira wine is gorgeous. The location is great (fab gelato just down the street). Shout-out to Bruno for being great and helping to resolve the issues with our room! It’s perfect so long as you don’t get one of those rooms!