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Sunny Hill Hotel Apartments

Paphos, West, Cyprus

289 reviews

About the hotel

The 30 family friendly apartments are built in a cosy, village style, so that guests will feel comfortable and at home. The interiors have been designed with guests' comfort and convenience in mind. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service. Guests may also take advantage of the laundry service and there is parking available for those arriving by car. The apartments each come with their own balcony, and provide guests with privacy and independence thanks to the self-catering facilities. All accommodation offers a private bathroom with a shower and a hairdryer. The kitchenette is equipped with a fridge and a safe. This complex features an open air pool and guests can also relax in the sauna. Guests should head for Coral Bay road, by car or shuttle bus.

Hotel reviews

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Rating summary

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Location
Room
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Customer reviews

This place was horrible.

The reception area looks acceptable at first. By the time you enter the rooms and see the real conditions, it is already too late and you realise you have been scammed . The photos online are (2012) . Rooms are dirty, outdated and badly maintained. The paint was peeling and the cooking facilities were almost unusable. We also encountered cockroaches and bedbugs, which staff dismissed instead of addressing seriously. If you are not very concerned about hygiene, maybe you will tolerate it. But if you have basic sanitary standards, this place becomes extremely uncomfortable very quickly. The food presentation was disgusting and the utensils looked greasy and poorly cleaned. It honestly made you lose your appetite and vomit. This accommodation is awful.

Health hazard with dismissive staff (don't visit if you have asthma or don't wanna deep clean for free)

The location was fine, access to the beach was decent even if most of the beachfront was occupied by other hotels. The atmosphere of the hotel is more like a your parents house and not a professional bussinss, and now in a good way. Food was incredibly bland for my eastern European taste, you'd get bored of the options after 4 days and all of my friends hated it (get prepared to ordering McDonald's). As someone who worked and studied hospitality, the rooms are shocking. They are incredibly dirty, bugs everywhere and rotten wood every place you can see. The first day of my stay was filled with squashing worms, bugs, spiders and whatever else you can think of. Everything is moldy (doors, cabinets, AC filters) and it's the same in each room. I actually reached out both to the receptionist and manager with my friends from 4 different rooms and I got as a response that it's "none of my business". It's an active health hazard for anyone with allergies or asthma and I'd recommend buying bleach to wipe down everything. Multiple fire alarms and extinguishers are not prepared for an emergency. In multiple rooms I've seen water literally dripping from the ceeling, often down lamps (probably could shock you if you touched it). The cups and water heater were dirty and in the water heater there was mold of something growing from the tiny bit of water left in it. It's a textbook example of every health code/fire code/procedure I've learned as a professional in this field. It's like Gordon Ramsay's "hotel hell" bad. Btw in the image the water bottle was left there and it was behind every sink me and my friends could check and I have no idea why it's there

Not the most comfortable of stays

I really have mixed feelings about this hotel. When we arrived parking was easy. Lady in reception was very friendly and helpful taking us to our room. Upon entering the room it looked clean on the surface, however it really smelt of Indian cooking from possibly the previous residents. There was minimal cookware and crockery, although we managed. The balcony had the most fantastic view but wasn't safe as struts were broken, although the corner had been cordoned off to stop people leaning on it. The best part of the stay was all the cats and kittens that came into the apartment. As I said on the surface as you walk in room was clean but the light switches were filthy there was absolute greasy grime on it. Also I dropped something down behind the dresser in the bedroom and it was really really dirty behind it. Also to add I was staying with my adult daughter and booked because majority of rooms were twins. I even emailed and asked to make sure we had a twin, we didn't, we got a double, when I mentioned it the receptionist pointed to the sofa. It was the most uncomfortable bed ever. Main bed was comfy but daughter talks in her sleep so didn't want to share a bed with me. Would I stay again, yes if the price was really good and lots cheaper than elsewhere, otherwise nope.

Facilities

  • Air-conditioning
  • Garden
  • Accepted cards: American Express, Diners Club, EC Maestro, Mastercard and Visa
  • (mini) supermarket
  • Safe deposit in reception

Pool and wellness

  • Outdoor pool
  • Sunbeds
  • Sauna
  • Massages

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Fitness room
  • Bike rental

Room features

  • Individually controlled air-conditioning
  • Balcony or terrace
  • Bath
  • Tea and coffee-making facilities
  • Double bed

Check-in instructions

  • Check-in: from 18:00
  • Check-out: until 11:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

STUDIO WITH VIEW

Features not available

1 BEDROOM APARTMENT WITH VIEW

Features not available