Lovely hotel!!
Great location, lovely atmosphere, nice family rooms with big balconies. Lovely garden and pool area with many free sun beds always.
Funchal, Madeira and Porto Santo, Portugal
This superb apartment hotel is located at the vibrant heart of the bustling tourist resort of Funchal. The complex is situated just 1. 5 kms away from the city centre and a treasure trove of restaurants, bars, shopping opportunities and entertainment venues lie in the vicinity. This wonderful complex welcomes guests into serene surroundings, complemented by exceptional facilities and impeccable service. The guest studios are beautifully appointed, affording visitors a cocoon of peace and tranquility in which to unwind, relax and enjoy restful slumber. The complex offers an array of exemplary facilities and services which cater to guests' leisure, recreational and dining needs to the highest degree of excellence. Guests can enjoy sailing and take a catamaran ride for a truly unforgettable experience.
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Great location, lovely atmosphere, nice family rooms with big balconies. Lovely garden and pool area with many free sun beds always.
The garden is incredible, flowers and the blooming tress it is indeed an eternal spring as we say in Poland, very peaceful and quite place for holidays. If it happens to you to forget your belongings (it was my case), don't worry, they will send it back to you
Probably would say more like a good 3* rather than 4*. Pros: Pestana village has an excellent location, close to Funchal centre and easy to walk in. Grounds of the hotel are lovely and green. Pool area spacious and plenty of sunbeds (although it was quiet when I was there) Staff on the whole were polite and professional Food was ok Room had a great view and was clean and comfortable Cons; Pool itself has mould growing on some parts of it which isn’t terribly nice Food: Not many gluten free options and often items weren’t labelled or incorrectly labelled Dining area had pigeons wandering around inside drinks weren’t added to room number (like almost every other hotel I’ve stayed in) so paying every time was annoying. Can’t see why they can’t be added to room bill. Hotel is quite dated - threadbare carpets in the hallways and quite a dated feel about the decoration Bathroom: dated, shower could only point out 1 angle so soaked the bathroom floor They ask things to be dried in the bathroom but that’s not feasible as too warm, much better to provide a drying rack on balcony wall. Beds uncomfortable (pillows great) towels and sheets had holes in them. Kitchenette unnecessary in the room (although fridge useful) Not enough plug sockets in helpful places. Had to unplug lamps to charge devices. USB sockets would have been a real bonus Surprised no tea/coffee provided in rooms, that is a staple for any hotel room. No air con!!!! Really surprised to only find a ceiling fan…. Ok for me as breeze through the balcony doors but if it was hotter it would have been hideous. I enjoyed my week on Madeira but for the price I paid I probably wouldn’t come back to this hotel unless updates made
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