Jardins de Toumana

I had a wonderful stay at Jardins de Toumana and would definitely return! The rooms are spacious, clean, and well-maintained. The staff is both professional and genuinely kind, always ready to assist. Breakfast was delicious and varied, and the à la carte menu offered a great selection of tasty dishes. One of the highlights of this hotel is its perfect size– not too big, not too small – which gives it a unique and human scale that feels very relaxing and personal. The beach is just a short walk away and is beautiful, making it easy to enjoy the sea whenever you like. A special mention goes to the 3 cats that roam the garden – they add so much warmth and charm to the place. One suggestion: it would be lovely to have a small tip box at reception dedicated to supporting the cats’ food and vet care. I’d be the first to contribute! 😀 Thank you to the whole team at Jardins de Toumana for such a memorable and peaceful experience! 🌷

This in one of the places where ravishing reviews depart from personal experience. The good: a beautiful pool yard The bad: my room was derelict, renovated well over a decade ago. The AC did not work, dampened the floor, everything. The “welcome” desk was the coldest in my 50 years travelling, no courtesy. The ugly: in Tunez there are no private beaches, but the government rents them all the way up to 3 meters from the water. We seated in the beach with the same name as the hotel, we were expelled by 5 guards. The hotel reception never gave us direction on which was their beach, when I told them what happened, no apologies, they did not care. Summary, one of my worst experiences as a tourist in over 148 countries.

Maybe I live on another planet, but I really didn't like this hotel. The rudest staff ever especially Jamal at the front desk who charged me the local tax for an extra night when I wasn't staying there and kept the money for himself. I have been travelling in Tunisia a while and this was the worst hotel so far. Yes, my previous two hotels were luxury 5-star but I had stayed in other 3-star hotels during my trip. The positives. Nice grounds and setting. Clean. Huge room like an apartment with a kitchen area if you want to cook anything. WIFI worked well. Now, why I didn't like it. The room was like an oven. There is air conditioning but this didn't work well and mainly flowed in the lounge area rather than the bedroom. I struggled to sleep. It was cooler outside! The bathroom was very basic. No complimentary water provided. There is a small supermarket opposite the hotel and what appeared to be a coffee shop but other than that, the area is pretty dead with nothing around. You need a car or a taxi to move around. My room rate did not include any meals but suggest adding them. As I said, there is not much around. I included breakfast and had the buffet dinner twice during my stay. Breakfast was a basic buffet, but adequate with breads, pastries, an egg station and more. Not huge at all but enough. Coffee was awful. The dinner buffet was fine. Again not a huge selection but enough. The food was nice but skip the desserts, too sickly sweet. Drinks are not included. Cheap. They have an à la carte menu too for dinner which mainly includes Western dishes. I got a little bit annoyed with the waiters as they kept hovering over you when eating, watching and all I wanted was to be left in peace. On my first night, I was encouraged to have something from the à la carte menu but why do I want to have pizza and pasta when I can have that at home? Go for the buffet. Reception staff were unfriendly and never greeted you. My stay was meant to be for 4 nights but I checked out after 2 and went to another nicer hotel. There is a small swimming pool as well. Not for me.