Itaca Sevilla by Soho Boutique

The location was quite central. The room was clean and spacious. There was a coffee machine and mini bar in the room. The staff were friendly and helpful. The sound does travel from the lobby due to the layout of the hotel but it didn't affect us at all. The decor in the hotel is so lovely. We all really enjoyed our stay.

Wow what a stunning hotel and stunning location. Staff were phenomenal, rooms were clean and very well organised! Superbly close to everything we needed included yards away from the Seta and a taqueria round the corner We had an exceptional stay and I will absolutely come back here again!

I have never had a worse experience at a hotel in my life. We checked in with our two kids (an infant and toddler) in the middle is the day, and were immediately berated by a guest and her husband because we were too loud. We hadn’t even entered our room. She proceeded to curse and yell racial slurs, and the concierge did not do anything. Our kids were not crying or yelling, the walls are just very very thin. That night (before 9 pm) we walked back into our room, and as I took the baby out of the stroller, he cried for 15 seconds. Once more we were berated. I complained to the concierge about feeling unsafe and worrying about the baby waking at night, and although she agreed that the guest’s behavior was ridiculous, nothing was done. I left that very same night and went to another hotel, and they have refused to refund my money. They won’t even respond when I email them. They allow guests to yell racial slurs and berate their other guests and refuse remedy the situation in any way. I will never stay at another soho property.