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Iro Hotel - Adults Friendly

Hersonissos, Crete, Greece

159 reviews

About the hotel

Welcome to the adult-friendly Iro Hotel, where you can enjoy recreational opportunities like our outdoor pool, terrace, and garden. We offer complimentary Wi-Fi and a TV in the common area. All-inclusive rates are available, covering meals and beverages at our onsite dining establishments. Charges may apply for certain beverages and other amenities. Savor a satisfying meal at our buffet-style restaurant and enjoy your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM. We also offer dry cleaning/laundry services and luggage storage. Relax in one of our 53 air-conditioned guestrooms, each featuring a private furnished balcony or patio.

Hotel reviews

Check the latest reviews about this hotel

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Customer reviews

Iro hotel

chose Iro Hotel because of its location, which is close to the beach, restaurants and shops. Unfortunately, that is where the positives end. The biggest disappointment was that although I booked Iro Hotel with All Inclusive, almost all the facilities are actually located in the neighbouring Sergios Hotel across the road. Every time you want breakfast, lunch, dinner, a coffee, a drink or to use the pool, you have to leave your building and walk across the street. The Iro Hotel building is basically just a place to sleep. This important information was not made clear when booking through travel companies such as Loveholidays or TUI. If it had been clearly explained that the all-inclusive facilities were in a different hotel, I would not have booked this accommodation. The rooms are very old and in poor condition for the price paid. The walls are roughly plastered and painted with whitewash, the furniture is outdated and the overall standard is far below what I expected for a holiday in Greece. The shower works, but only if you are patient enough to wait for decent water pressure. Don’t rely on the lift either – taking the stairs is often the better option. I complained during my stay and was offered a different room, but it was not a real improvement. The overall standard remained the same. For the amount of money I paid, I expected accommodation that met a reasonable European holiday standard. Instead, I felt misled by the way the hotel was advertised. My advice to future travellers is simple: read everything very carefully and be aware that the all-inclusive facilities are not actually in the Iro Hotel building. I hope the hotel and booking companies update their descriptions so that future guests know exactly what they are paying for. I cannot recommend this hotel based on my experience.

3* holiday for 2* prices

Very enjoyable stay. Double and twin rooms were basic but clean and what you would expect for a 2* hotel. Hotel Iro is basically an annex to the adjoining Hotel Sergios which provides the reception, restaurant and bar facilities for both hotels. Hotel Sergios is a good quality 3* hotel and the restaurant and outdoor dining area are its best features. The food is especially good in terms of choice and quality with different Greek dishes every night as well as the usual international choices. Hotel Iro residents can use the pool and sun deck at Sergios as well which is good as Sergios pool is sunnier and Iro pool has lots of shade. All staff were friendly and helpful. Cleaners came every day and bedding changed every 2 days. Brilliant location on main Hersonnosos Road close to beach, shops, restaurants etc. Bus stop for regular buses to Heraklion and Malia very close to hotel. We booked a 2* half board deal for 2* prices but we felt like we had a 3* holiday. Would therefore recommend hotel to others especially couples and adult groups.

Fantastic

Centre of Limenas,quiet environment ,parking!more than just a simple breakfast!Meal with variety and souvlaki The rooms are spotlessly clean and the staff incredibly kind,hospitable!Cretan night with dancing that got us up to participate. I had extended my stay at IRO!I will be back for sure!

Facilities

  • Garden
  • Accepted cards: Mastercard and Visa
  • There is a reception
  • Wi-Fi in public area
  • Parking facility

Pool and wellness

  • Outdoor pool
  • Towels and sunbeds
  • Sun terrace

Food and drink

  • Bar
  • Restaurant

Room features

  • Individually controlled air-conditioning
  • Balcony or terrace
  • Double bed
  • Hairdryer
  • Heating

Check-in instructions

  • Check-in: from 15:00
  • Check-out: until 11:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

Standard Room

Standard Room

Features not available

Triple Standard Room

Triple Standard Room

Includes:

  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV