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Imperatriz

Funchal, Madeira and Porto Santo, Portugal

242 reviews

About the hotel

Restyled in 2025, this apartment hotel (no air conditioning) is conveniently located in one of the most upmarket districts of Funchal. The complex is set adjacent to the famous Madeira Casino and Madeira's Congress Centre. Guests will find themselves just a short distance away from a number of restaurants and bars. The city centre and the harbour are just a 5 minutes' walking distance away. This charming, family-run establishment greets visitors with traditional hospitality and excellent service. The guest rooms offer a peaceful setting in which to enjoy restful slumber. The hotel offers a number of facilities and services, including free wireless internet in all rooms, a delightful restaurant and a business centre. There is also a freshwater swimming pool and a sun terrace, for guests' relaxation.

Hotel reviews

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Rating summary

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Customer reviews

Great hotel

Hotel was great!Reasonably priced and in a great location.We had a little kitchenette...2 hob rings, microwave,kettle,basic cutlery and crockery... More than enough for what we needed. Staff were helpful, particularly George on reception.Wifi was reliable, and balcony big enough

Friendly, helpful staff, nice restaurant, ants 😞

Lovely staff and very helpful. Food in the attached restaurant was excellent. Breakfast choice was very limited and would benefit with the addition of pastries/croissants. Great Location. Bad Points- There's clearly a problem with ants in the hotel, I stayed in room 102 and they were everywhere, in the fridge, bathroom, on the beds. I woke up covered in bites. The staff were very helpful and immediately moved rooms for me (to 105). This room also had ants in there but they seemed confined to the bathroom so I just put up with them for the remainder of my stay. The room was quite hot as there is no air con and both rooms were very noisy as they overlooked the road. The rooms were clean and cleaned regularly. Overall the stay was fine, just the ants situation put a dampener on the stay.

We highly recommend Aparthotel Imperatriz , Funchal to anyone who wants to visit Madeira and to spend great time there.

Elka and Peter from Carlow, Ireland We spent seven wonderful days in Madeira. We stayed at the Aparthotel Imperatriz, Funchal. We highly recommend it to anyone who wants to visit Madeira and have a peaceful and enjoyable stay there. We were warmly welcomed there and wonderfully looked after throughout our stay. The room was very well equipped: kitchenette with sink, fridge, microwave, cutlery and cooking utensils. We personally only used the fridge for fruits, as the hotel is next door to the wonderful restaurant "Bernini" with a very rich menu, they also offer a breakfast buffet. You can enter the restaurant directly from the reception. They are only separated by a door. The bathroom is huge, equipped with a bath, shower, bidet, hairdryer, etc. The room was cleaned thoroughly daily, bed linen and towels were changed daily. The receptionist Claudia was very kind and helped us choose and book 3 day excursions and a catamaran tour, for which we are very grateful. The hotel is very conveniently located in the center of Funchal and is next to some of the best restaurants. The central pier can be reached on foot in just 15 minutes, passing through a beautiful city park with diverse and very beautiful vegetation. There are hop-on hop-off bus stops in both directions near the hotel.

Facilities

  • Garden
  • Accepted cards: American Express, Mastercard and Visa
  • (mini) supermarket
  • Safe deposit in reception
  • Room service

Pool and wellness

  • Outdoor pool
  • Indoor pool
  • Sunbeds
  • Sun terrace
  • Sauna

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Fitness room
  • Bike rental
  • Canoe
  • Diving station

Room features

  • Balcony or terrace
  • Bath
  • Tea and coffee-making facilities
  • Hairdryer
  • Heating

Check-in instructions

  • Check-in: from 14:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

STUDIO WITH BALCONY

Features not available

STUDIO SEA VIEW WITH BALCONY OR TERRACE

Features not available