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Hotel Puerto Palace

Puerto de la Cruz, Tenerife, Spain

1804 reviews

About the hotel

This superb hotel is located in the district of San Antonio overlooking Taoro Park and just a 10 minutes' walk from the town centre of Puerto de la Cruz. The hotel is just 800 metres from the nearest beach and enjoys close proximity to the Lido Martiánez, charming restaurants, casino and entertainment parks. Enjoying its idyllic, sheltered setting at the foot of the famous Orotava Valley, the hotel is the ideal choice for travellers looking for a relaxing holiday close to the beach yet still at the heart of the action. The hotel greets guests with a warm, serene environment, exemplary service and attention to detail. Guests will be impressed by the hotel's stylishly-decorated rooms, conference spaces, leisure options and entertainment programme, as there is something to tempt every type of traveller.

Facilities

  • Air-conditioning
  • Garden
  • Accepted cards: American Express, EC Maestro, Mastercard and Visa
  • Wi-Fi in public area
  • Parking facility

Pool and wellness

  • 1 pool
  • Heated outdoor pool
  • Kids' pool
  • Towels and sunbeds
  • Sun terrace

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Tennis court
  • Charged
  • Fitness room

Entertainment

  • Animation
  • Live music

Room features

  • Balcony or terrace
  • Bath
  • Hairdryer
  • Room Wi-Fi
  • Single bed

Check-in instructions

  • Check-in: from 16:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

Double Standard Room (Balcony or Terrace)

Double Standard Room (Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

DOUBLE STANDARD ROOM WITH BALCONY

Features not available

Double Standard Room (PoolView, Balcony or Terrace)

Double Standard Room (PoolView, Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • pool view
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

Double Room Standard

Double Room Standard

Includes:

  • Double Room Standard (DZX1), double room
  • approx. 32 m²
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • 1 king-size bed, 1 children's bed, baby cot
  • Air conditioning
  • Flooring: Tiled floor
  • Safe: available for a fee
  • Desk
  • Minibar: available for a fee, minibar restocking
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, in the bedroom, German channels, satellite TV
  • Cleaning service: free of charge
  • Bathtub, toilet, hairdryer, cosmetic mirror
  • Balcony or terrace: with seating area

DOUBLE STANDARD ROOM POOL VIEW WITH BALCONY

Features not available

DOUBLE ECONOMY ROOM WITH BALCONY

Features not available

Double Standard Room (Balcony or Terrace Economy)

Double Standard Room (Balcony or Terrace Economy)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

Double Room Pool View

Double Room Pool View

Includes:

  • Double Room Pool View (DZX2), double room
  • Poolside
  • Pool view
  • approx. 32 m²
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • 1 king-size bed, 1 children's bed, baby cot
  • Air conditioning
  • Flooring: Tiled floor
  • Safe: available for a fee
  • Desk
  • Minibar: available for a fee, minibar restocking
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, in the bedroom, German channels, satellite TV
  • Cleaning service: free of charge
  • Bathtub, toilet, hairdryer
  • Balcony or terrace: with seating area

Double Room (Balcony or Terrace Economy)

Double Room (Balcony or Terrace Economy)

Features not available

Double Room Economy

Double Room Economy

Includes:

  • Double Room Economy (DZE1), double room
  • In the main building, street side
  • View blocked / No view / Low floor
  • approx. 32 m²
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • 1 king-size bed, 1 children's bed, baby cot
  • Air conditioning
  • Flooring: Tiled floor
  • Safe: available for a fee
  • Desk
  • Minibar: available for a fee
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, in the bedroom, German channels, satellite TV
  • Cleaning service: free of charge
  • Bathtub, toilet, hairdryer, cosmetic mirror
  • Balcony or terrace: with seating area

Double Standard Room (SeaView, Balcony or Terrace)

Double Standard Room (SeaView, Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • sea view
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

DOUBLE STANDARD ROOM SEA VIEW WITH BALCONY

Features not available

Double Room (Balcony or Terrace)

Double Room (Balcony or Terrace)

Features not available

Double Room Sea View

Double Room Sea View

Includes:

  • Double Room Sea View (DZM1), double room
  • Lakeside
  • Sea view
  • approx. 32 m²
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • 1 king-size bed, 1 children's bed, baby cot
  • Air conditioning: free of charge
  • Flooring: Tiled floor
  • Safe: available for a fee
  • Desk
  • Minibar: available for a fee, minibar restocking
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, in the bedroom, German channels, satellite TV
  • Cleaning service: free of charge
  • Bathtub, toilet, hairdryer, cosmetic mirror
  • Balcony or terrace: with seating area

Double Room (PoolView, Balcony or Terrace)

Double Room (PoolView, Balcony or Terrace)

Features not available

Double Room (SeaView, Balcony or Terrace)

Double Room (SeaView, Balcony or Terrace)

Features not available

Standard FamilyRoom (Balcony or Terrace)

Standard FamilyRoom (Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

STANDARD FAMILY ROOM WITH BALCONY

Features not available

FamilyRoom (Garden or Pool or Seaside View)

FamilyRoom (Garden or Pool or Seaside View)

Features not available

Single Standard Room (Balcony or Terrace)

Single Standard Room (Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

SINGLE STANDARD ROOM WITH BALCONY OR TERRACE

Features not available

Single Standard Room (PoolView, Balcony or Terrace)

Single Standard Room (PoolView, Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • pool view
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

SINGLE STANDARD ROOM POOL VIEW WITH BALCONY

Features not available

SINGLE STANDARD ROOM POOL VIEW

Features not available

Einzelzimmer Pool

Einzelzimmer Pool

Includes:

  • Single room pool (EZX1), single room
  • approx. 18 m²
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • 1 single bed
  • Air conditioning
  • Flooring: Tiled floor
  • Safe: available for a fee
  • Desk
  • Minibar: available for a fee, minibar restocking
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, in the bedroom, German channels, satellite TV
  • Cleaning service: free of charge
  • Bathtub, toilet, hairdryer
  • Balcony or terrace: with seating area

Single Standard Room (SeaView, Balcony or Terrace)

Single Standard Room (SeaView, Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • sea view
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

SINGLE STANDARD ROOM SEA VIEW WITH BALCONY

Features not available

SINGLE STANDARD ROOM SEA VIEW

Includes:

  • balcony
  • balcony or terrace
  • air-conditioning
  • room Wi-Fi
  • room safe
  • TV
  • phone

SingleUse Standard Room (Balcony or Terrace)

SingleUse Standard Room (Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

SingleUse Standard Room (PoolView, Balcony or Terrace)

SingleUse Standard Room (PoolView, Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • pool view
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

SingleUse Room (Balcony or Terrace)

SingleUse Room (Balcony or Terrace)

Features not available

SingleUse Standard Room (SeaView, Balcony or Terrace)

SingleUse Standard Room (SeaView, Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • sea view
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

SingleUse Room (PoolView, Balcony or Terrace)

SingleUse Room (PoolView, Balcony or Terrace)

Features not available

SingleUse Room (SeaView, Balcony or Terrace)

SingleUse Room (SeaView, Balcony or Terrace)

Features not available

Standard FamilyRoom (TypeD)

Standard FamilyRoom (TypeD)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • minibar
  • phone
  • radio

Family Room

Family Room

Includes:

  • Family Room (FZX1), family room, minimum age in the room: 18 years
  • in the main building
  • approx. 44 m²
  • Total number of rooms in this room type: 2, arranged as follows: consisting of 2 double rooms with a connecting door.
  • 2 single beds, 1 king size bed
  • Air conditioning
  • Flooring: Tiled floor
  • Safe: available for a fee
  • Phone, Internet: WLAN/WiFi, TV: Flatscreen, in the bedroom, German channels, satellite TV
  • Cleaning service: free of charge
  • Bathtub, toilet, hairdryer, cosmetic mirror
  • Balcony or terrace: with seating area