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Hotel Madrid

Las Palmas, Gran Canaria, Spain

138 reviews

About the hotel

Madrid features a total of 22 accomodation units. Madrid includes Wi-Fi internet connection in all public areas and bedrooms. This hotel does not operate a 24-hour reception.

Hotel reviews

Check the latest reviews about this hotel

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Rating summary

Cleanliness
Location
Room
Service
Sleep
Value

Customer reviews

It is all about the location

It is all about the location here. Right on a very popular square and very close to all the historical sites. It may be a little noisy but that is to be expected. Our room was very small but functional and had a great view over the square. I would not go for an internal room unless you are on a very small budget. We stayed here 3 nights which was enough. The breakfast was very basic and you can pay 8 euro on the day if you want. It might be better to go to the market for breakfast as that is open early. We hired a car after our stay to travel round the island. Picking up from the airport - easy as the bus service is fantastic all around the city and island. Staff at weekend are friendly.

Avoid this hotel. It’s awful.

The historical building is beautiful, which adds to the travesty of what they have done with the place. Our room was on the second floor facing the square. There was no insulation, or soundproofing and we were given only one blanket to share. As a result I caught a cold from the draft from the window and because the yelling from the street and the pungent smell of urine kept us awake. The following day we asked for another blanket, which we got, but we were kept awake between 3-6 AM by manic chatter from upstairs, but at least we had two blankents. They only clean the rooms every second day and after the cleaning we still had to ask for toilet paper, which the had neglected to provide us with. They also promptly removed the spare blanket that we had asked for. God knows why? The breakfast was the most dismal thing I’ve seen: bad coffee, a bit of bread and cheese, some cuts of meat yoghurt snd cereal. This was only overshadowed by the absolute lack of style in furnishing a historical building with Ikea-style furniture and cheap sliding doors. There should be laws against that type of thing. At least the man at the reception was nice, but that doesn’t account for much. I sincerely hope nobody else makes the mistake of booking this hotel. It’s not worth it.

Book this!

Perfect location and a perfect stay in a wunderful room (No 3), a big modern bathroom, beautiful furniture and with a small balcony. I would wish a water kettle & cups, a wineglass & bottle opener in the room…. Nice restaurants right on the doorstep…

Facilities

  • Accepted cards: Visa
  • (mini) supermarket
  • Wi-Fi in public area
  • Parking facility

Pool and wellness

  • 1 pool
  • Outdoor pool
  • Sunbeds

Food and drink

  • Restaurant
  • Café

Sports and activities

  • Golf course
  • Sailing
  • Surfing

Room features

  • Balcony or terrace
  • Double bed
  • Hairdryer
  • Shower
  • TV

Check-in instructions

  • Check-in: from 14:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

DOUBLE INTERIOR ROOM

Features not available

Room (Interior, Economy)

Includes:

  • room Wi-Fi
  • internet access
  • TV
  • fan

DOUBLE STANDARD ROOM STREET VIEW

Features not available

Standard Room (CityView)

Standard Room (CityView)

Includes:

  • balcony
  • city view
  • room Wi-Fi
  • internet access
  • TV
  • fan