Terrible internet
Great location. Sufficient air conditioning (which can be rare in Spain), clean rooms. The problem, though, is the abysmal internet. DO NOT COME HERE IF YOU WANT DECENT INTERNET SERVICE AT YOUR HOTEL.
Madrid, Madrid and surroundings, Spain
This hotel enjoys an excellent situation in the very centre of Madrid. Guests will find varied shopping opportunities nearby, and easy access to cinemas and theatres. Moreover, the city's most important museums are within walking distance, minutes away from the hotel. It is ideal for business travellers and holidaymakers alike and offers an extremely pleasant atmosphere. Facilities on offer a TV lounge, a cafe, a restaurant and Wi-Fi as well as room and laundry services.
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Great location. Sufficient air conditioning (which can be rare in Spain), clean rooms. The problem, though, is the abysmal internet. DO NOT COME HERE IF YOU WANT DECENT INTERNET SERVICE AT YOUR HOTEL.
DO NOT BOOK at this hotel. They have been hacked and did not send any warning. I received a WhatsApp request for payment including my name, correct booking numbers and trip dates. I paid (and have lost) nearly £600. This could have been avoided if they had just informed customers that they had been hacked. When I checked in the Clark admitted this has happened to many of their customers.
We stayed at this hotel for 2 nights. The hotel was nice and close to the main shopping area. The hotel receptionist was very helpful on our visit. My daughter and I had a family room which was very spacious and very clean.
We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.
Check our FAQs for more information on assisted travel.
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