Hotel La Estación

We needed somewhere for a one night stop as we passed through Benidorm. We didnt want to be super central and this suited us perfectly. This hotel has spacious rooms, great views, friendly staff, decent WiFi, parking and comfy beds. We opted to include dinner and breakfast and the simple but tasty and plentiful self serve options were worth the money. Would deffo recommend. Pool looked great too but we arrived late and had to be up and out early. The lady attending to the restaurant good was extra lovely and a bottle of house wine in the restaurant was only 8 euro :-)

The one star was for the exit door Arrived after a 12 hour journey to be told our room had been cancelled Reception was completely dismissive to the point of rudeness blaming our holiday group Refused to help or reassure us both in our 70s that we would not be sleeping on the streets that night Lovholidays were in uncontactable we had to phone our daughter in the uk to get it sorted No apology, The food was beyond disgusting, stone cold even at 8am At one point the drink machine was broken and we couldn’t even get a drink of water Staff were rude and gossiped amongst themselves, Even when we greeted them in the morning there was no response No bowls for cereal, I had to eat from a cup All the food was tasteless, pancakes were rock hard This is one of the worst hotels I have ever stayed in throughout my 70 years I shall be contacting the Spanish tourist board