Skip to main content

Hotel Carol

Prague, Prague and surroundings, Czech Republic

527 reviews

About the hotel

Hotel Carol offers a tranquil escape from the bustling city, with convenient access to the center of Prague. Guests can enjoy a sunny terrace, secure covered parking, a cozy lobby, and a charming courtyard. The hotel's 64 beautifully appointed rooms include some recently refurbished options in the oldest part of the building. A bar and restaurant are open all day, catering to your dining needs. For a relaxing Prague experience, Hotel Carol is an excellent choice. It's ideally located just 200 meters from the O2 Arena, a major venue for sporting events and concerts, and 80 meters from Galerie Harfa, a shopping center with over 160 stores.

Hotel reviews

Check the latest reviews about this hotel

Statistics

Traveller rating

Excellent
Very Good
Average
Poor
Terrible

Rating summary

Cleanliness
Location
Room
Service
Sleep
Value

Customer reviews

Held hostage by conference hotel

We recently returned from a 16 day trip to Budapest, Vienna and Prague. We stayed in this hotel for the last four days because my wife was attending a conference at the O2 universum in Prague. Of the four hotels we stayed at during our trip this hotel was the most expensive and by far the least impressive. From the moment you enter the rather unimpressive lobby you realize how tired this hotel has become. Our room was very old and in need of some maintenance. The plumbing was old and you had to start the hot water 5 minutes before you wanted to use it to give it time to warm up. The worst thing about the hotel was the absolutely abysmal WiFi. It was slow and constantly froze. Another disappointment was the breakfast that we paid for. Of the four hotels we stayed in during this trip it was the most expensive and had the least selection. We usually pay extra for the convenience of an included breakfast but in the case of this hotel I would recommend going to the nearby Galerie Harfa where there was a food court for breakfast. The one positive about the hotel was the Restaurant Jerusalem located in the hotel. We ate two absolutely delicious dinners in the restaurant. The food was fabulous and very reasonably priced. We selected this hotel because it was close to the conference centre and the only hotel with availability. They take advantage of this and the price reflects it. In hindsight and with what we know now we would have stayed in a hotel further away. The conference centre was located on the #8 streetcar line which would provide easy access from any number of superior hotels. The transit in Prague is excellent with frequent and easy service. We would not recommend this hotel for future conference guests.

Fantastic

Fantastic hotel, wonderful staff, clean comfortable and so quiet. Enjoyed our meal in the restaurant too. Special mention must go to the best receptionist ever -Grace. She was so helpful and friendly - thank you Grace. The hotel is quite far from the city but transport options are excellent although the nearest metro station was closed. We used the trams which gave us the opportunity to see other parts of Prague. Bonus for us was free transport for over 65s. Would definitely recommend the hotel and have already told friends about it.

Cozy hotel near O2

Small family cozy hotel near O2 in Prague 9 Clean rooms, outstanding breakfast with hummus, great greek atmosphere in restaurant and very helpful Diana ať front desk. See you soon.

Facilities

  • Air-conditioning
  • Accepted cards: American Express, Diners Club, EC Maestro, Mastercard and Visa
  • Safe deposit in reception
  • Room service
  • Wi-Fi in public area

Pool and wellness

  • Sun terrace
  • Sauna

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Charged
  • Fitness room

Room features

  • Bath
  • Tea and coffee-making facilities
  • Double bed
  • Hairdryer
  • Heating

Check-in instructions

  • Check-in: from 15:00
  • Check-out: until 11:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

DOUBLE SUPERIOR ROOM

Features not available

DOUBLE DELUXE ROOM

Features not available

EXECUTIVE SUITE

Features not available

SINGLE SUPERIOR ROOM

Features not available

SINGLE DELUXE ROOM

Features not available

SINGLE EXECUTIVE ROOM

Features not available