Hotel Carlos I

On entrance to the hotel, it feels impressive enough. Until you quickly smell the pungent aroma filling the place. Im not sure if it is sewage pipes as ither had suggested, but it is a bad smell . It drifts throughout the building and is constantly there. There are no tea and coffee facilities in the room and there is no minibar. The safe is only available at a cost. The rooms are pretty standard and offer no more than a Uk travelodge motel. We did not include meals so I cant comment on the food There appeared to be Spanish entertainment/singer on each night. We only stayed for 2 nights and only caught a small amount on leaving and coming back to the hotel. It appeared popular. The staff were helpful and friendly. They all spoke enough English to engage and assist.. After our initial booking with the travel company, we upgraded from a 3 star to a 4 star for a better experience but also for a pool. Our travel agent said there were 2 outdoor pools and 1 indoor. I expected the out door pools may be closed if weather not suitable in December- However, all pools , including indoor pool, were closed. However the downstairs outdoor pool was uncovered and had the jets running every day. The hotel is conveniently located for shops , beach, etc and is not too far from the nightlife. Overall it was an average stay I have definitely had better facilities in 3 star hotels and do feel that I upgraded from a 3☆ and paid the extra for no reason at all. The pungent smell is definitely off putting.. Definitely feels Iike it should be 3☆, and probably not even the best 3☆ available

When I read the reviews I was slightly worried but it’s a lovely hotel, everyone is very friendly, roof top pool is a wonderful place to relax and has a bar too. Would happily stay again

Spent 6 nights here and enjoyed every single minute. We had read some negative reviews but honestly can’t believe people were writing about the same hotel. Yes, it’s very Spanish but the people were so lovely and friendly. The staff were superb and we had a lovely room overlooking the park. Room 426 was perfect. Sun all day!! The room was cleaned every day- had English tv channels and was lovely and quiet. The bar/ entertainment area is nice and bar staff fantastic. The food is good quality with ample choices every day. Restaurant staff were very helpful. The pool is quite small and probably more of a social area rather than for swimming. We loved the roof top terrace- very relaxing and with another small pool. The hotel is in a quiet area away from the main town but literally a 6/7 minute walk to the Poniente promenade and beach which is lovely and stylish with lots of nice cafés and restaurants. And 5 minutes walk takes you to the beautiful Old Town. There are several bus stops nearby which will take you in any direction for €1.60 and taxis are inexpensive. We would definitely return.