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Grand Riviera Princess

Playa del Carmen / Playacar, Riviera Maya and Cozumel Island, Mexico

13381 reviews

About the hotel

Grand Riviera Princess is on the Riviera Maya, just outside Playa del Carmen, so you get a tropical, self‑contained resort feel while still being close to one of the area’s main hubs.
It’s a large, resort-style complex with suite-based accommodation. Rooms are spacious, and some come with direct pool access, which adds a bit more of a premium feel depending on what you book.

Facilities are the main draw. There are lots of pools (well into double digits), a spa, sports courts and a full activity programme, plus a wide food offering with buffets and multiple a la carte restaurants covering different cuisines.

This place is perfect if you want variety – different places to eat, multiple pool zones and plenty to do – without needing to leave the resort much.

What’s the closest beach to Grand Riviera Princess? The hotel is set directly on the beach, so you’ve got on‑site access – around a 5-minute walk through the resort depending on your room location.

What’s the closest town to Grand Riviera Princess? The closest town is Playa del Carmen, around 10km away.
It’s one of the main spots in the area for restaurants, bars, shops and nightlife.

How far is Grand Riviera Princess from the airport? The hotel is around a 50-minute drive from Cancun airport.

Are there any places of interest near Grand Riviera Princess?

  • Playa del Carmen – around a 20-minute drive, for shopping and nightlife.
  • Xcaret Park – about 15km away, for theme park-style experiences and nature.
  • Local beaches like Point Esmeralda – within a short drive for quieter beach time.
  • Cenotes and diving spots – dotted across the Riviera Maya area.

Facilities

  • Air-conditioning
  • Garden
  • Accepted cards: American Express, EC Maestro, Mastercard and Visa
  • Safe deposit in reception
  • Wi-Fi in public area

Pool and wellness

  • 1 pool
  • Outdoor pool
  • Indoor pool
  • Kids' pool
  • Towels and sunbeds

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Tennis court
  • Fitness room
  • Sailing

Entertainment

  • Animation
  • Disco
  • Live music
  • Shows

Room features

  • Individually controlled air-conditioning
  • Balcony or terrace
  • Bath
  • Tea and coffee-making facilities
  • Double bed

Check-in instructions

  • Check-in: from 15:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

Deluxe Junior Suite (Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • desk
  • fan
  • iron
  • minibar
  • phone

DELUXE JUNIOR SUITE

Features not available

DELUXE FAMILY ROOM

Features not available

Deluxe Junior Suite (SwimUp-PoolTerrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • desk
  • fan
  • iron
  • minibar
  • phone

JUNIOR SUITE WITH TERRACE WITH SWIMUP POOL

Features not available

Double Deluxe Suite (Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • desk
  • fan
  • minibar
  • phone

SUITE

Features not available

Double Platinum Suite (Plunge Pool)

Features not available

STANDARD FAMILY ROOM WITH TERRACE WITH SWIMUP POOL

Features not available

Double Superior Villa

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • desk
  • fan

SUITE WITH PRIVATE POOL

Features not available

Junior Suite

Junior Suite

Includes:

  • Junior Suite (JSX1), Junior Suite
  • approx. 47 m²
  • Total number of rooms in this room type: 1, layout as follows: combined living/sleeping room
  • Air conditioning: free of charge
  • Flooring: Tiled floor
  • Safe: free of charge
  • Sofa
  • Iron, ironing board
  • Coffee machine, coffee/tea maker
  • Minibar: free of charge, soft drinks: free of charge, water: free of charge, alcoholic beverages: free of charge, minibar restocking: daily
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, satellite TV
  • Room service: for a fee, cleaning service: daily, free of charge
  • Shower, toilet, hairdryer
  • Balcony or terrace

Junior Suite Deluxe

Junior Suite Deluxe

Includes:

  • Junior Suite Deluxe (JSX2), Junior Suite
  • approx. 55 m²
  • Total number of rooms in this room type: 1, layout as follows: combined living/sleeping room
  • Air conditioning: free of charge
  • Flooring: Tiled floor
  • Safe: free of charge
  • Sofa
  • Iron, ironing board
  • Coffee machine, coffee/tea maker
  • Minibar: free of charge, soft drinks: free of charge, water: free of charge, alcoholic beverages: free of charge, minibar restocking: daily
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, satellite TV
  • Room service: available for a fee
  • Shower, bathtub, toilet, hairdryer
  • Balcony or terrace: with seating area

Junior Suite Deluxe Swimout

Junior Suite Deluxe Swimout

Includes:

  • Junior Suite Deluxe Swimout (JSX3), Junior Suite
  • approx. 55 m²
  • Total number of rooms in this room type: 1, layout as follows: combined living/sleeping room
  • Air conditioning: free of charge
  • Flooring: Tiled floor
  • Safe: free of charge
  • Sofa
  • Iron, ironing board
  • Coffee machine, coffee/tea maker
  • Minibar: free of charge, soft drinks: free of charge, water: free of charge, alcoholic beverages: free of charge, minibar restocking: daily
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, satellite TV
  • Room service: for a fee, cleaning service: daily, free of charge
  • Bathtub, toilet, hairdryer
  • Terrace: with loungers, with direct pool access

Platinum Suite

Platinum Suite

Includes:

  • Platinum Suite (JSX4), Suite
  • approx. 61 m²
  • Total number of rooms in this room type: 1, layout as follows: combined living/sleeping room
  • Air conditioning: free of charge
  • Flooring: Tiled floor
  • Safe: free of charge
  • Sofa
  • Iron, ironing board
  • Coffee machine, coffee/tea maker
  • Minibar: free of charge, soft drinks: free of charge, water: free of charge, alcoholic beverages: free of charge, minibar restocking: daily
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, satellite TV
  • Room service: daily, free of charge
  • Bathtub with integrated whirlpool, toilet, slippers: free of charge, hairdryer
  • Balcony or terrace: with seating area

SingleUse Deluxe Junior Suite (Balcony or Terrace)

SingleUse Deluxe Junior Suite (Balcony or Terrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • desk
  • fan
  • iron
  • minibar
  • phone

SingleUse Deluxe Junior Suite (SwimUp-PoolTerrace)

SingleUse Deluxe Junior Suite (SwimUp-PoolTerrace)

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • desk
  • fan
  • iron
  • minibar
  • phone

SingleUse Deluxe Suite

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • desk
  • fan
  • minibar
  • phone

SingleUse Platinum Suite (Plunge Pool)

Features not available

SingleUse Superior Villa

SingleUse Superior Villa

Includes:

  • balcony
  • terrace
  • air-conditioning
  • room Wi-Fi
  • internet access
  • room safe
  • TV
  • desk
  • fan