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Eva Mare

Agia Pelagia, Crete, Greece

160 reviews

About the hotel

This comfortable hotel, located in Aghia Pelagia, is exclusively for adults. Sixty welcoming rooms, including ergonomic doubles, suites, master suites, and a spacious two-bedroom residence, offer a perfect retreat. Having undergone a full renovation within the past two years, the hotel also features an à la carte restaurant, two bars, and a swimming pool. Pets are not permitted.

Hotel reviews

Check the latest reviews about this hotel

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Rating summary

Cleanliness
Location
Room
Service
Sleep
Value

Customer reviews

Idyllic!

I chose to stay here for a solo seaside getaway and was not disappointed. The hotel is immaculate and all staff are so kind and helpful, my room was large and had everything I needed, including a mini fridge! With a small outdoor area to sit in the evenings I had such a glorious time spent here. It is a short, but steep, walk down the Psaromoura Beach- an idyllic beach with clear seas! I enjoyed walking into Agia Pelagia which was only a 10 minute walk where there was another equally as gorgeous beach, as well as many places to eat, drink and shop! This hotel has so many amenities which I will make sure to use more next time, excellent value for money and truly a beautiful place to spend a nice holiday away.

Nice place

It was a nice pleasant place to stay. The hotel has several buildings, and depends on the room you get, you may have a sea view, just like we did. The room is clean. What I didn’t like was that the electricity only works with the key card from reception. One inconvenience is that once you leave the room, the power also goes off for the fridge. The breakfast is repetitive; there isn’t much to eat apart from eggs, some cold cuts and cheese, and for dessert pancakes and croissants. The hotel has also its restaurant where there is delicious food. in front of the accommodation there is a beautiful beach, a little bit too crowded.

Terrible hotel, which is all about taking your money, i`m afraid.

We stayed at this Hotel last year too. We had a suite then, which was nice, but it had issues. We thought we would go back again this year... What a disaster. If you want peace and quiet in an adult-only hotel... FIND ANOTHER! The building of a hotel behind it is an occupational hazard and acceptable, although it is excessively noisy. However... what IS unacceptable is the extremely loud shouting, laughing and talking exhibited by the cleaning staff early morning! NO respect at all for folks who are there to be at peace on their holidays! ALSO, if you like to have a smoke-free experience, STAY CLEAR! The cleaners smoke within the halls whilst talking and shouting, which brings the smoke into rooms through the AC!! NOT ACCEPTABLE. I do not smoke and do not want it wafting into my space either! The Hotel reception could not give a proverbial s... either. They are non-committal, complacent, rude and non-active. The proprietor is too busy with his image and protecting the CLEANING LADIES WHO SEEM TO GET AWAY WITH MURDER!? NOTHING IS DONE ABOUT THEM? The quality of cleaning leaves a lot to be desired too, whilst they were there, they broke the toilet seat and did nothing about it? The reception did NOTHING to replace it, even after several reminders and prior knowledge of it, and left it for days! The cleaners are lazy, rude and dismissive, and do not clean rooms properly, but the hotel turns a blind eye to it? Last year, I was disturbed by the invasion of the hotel receptionist coming to the room with the cleaner after the cleaner had `insinuated` that I had made a mark on the floor which she could not remove! The mark was already there when we entered the suite!! I was angry and insulted. The whole hotel is badly run. I tried to tell the proprietor's son that we were blocked in the car park by someone who was possibly a resident, and could not leave, and in return was treated with disrespect. He carried on walking, telling me where the reception was, never looked at me and shrugged his shoulders, telling me that they would have moved by the morning!! Hardly useful given that it was only lunchtime! RUDE, UNHELPFUL AND COULDN`T GIVE A DAMN. The handles were falling off the patio doors, the curtains were old, damaged and falling off the rail when drawn, and the furniture was ramshackle and ill-fitting. I have nothing good to say. The hotel boasts satellite TV? The TV was tiny, like a monitor, more like... and had only 6 barely watchable channels, which were ok if you are German! Nothing is catered for in the English language. A joke. The w-fi is also very poor. The worst thing for me is the disgusting smell of sewage, which comes from the toilet and bathroom drains. It is overwhelming, incessant and disgusting, and smells like the cesspit is just outside the rooms? Even when the bathroom door is kept shut, it pervades the room and is very sickly. Lastly, can I mention the pool... On the hotel pics (which look like they were taken years ago when newer), the pool looks large and clear. The reality is murky water, dirty with no clarity after the groundsman jet-washed all the rubbish from the poolside directly into it!? NOT CLEAN. The pics also make it look 10 times bigger with a wide-angle lens!? Listen, folks, I am NOT a vindictive person, but all this is ACCURATE. Spend your money elsewhere. We went for 3 weeks and I couldn't wait to leave the room! Not worth the money we paid, and I regret going back after my misgivings last year. The cleaning ladies rule! Watch out, the reception will not support you! Also, if you have bad knees... defo go elsewhere!. There are very steep climbs in this hotel, with NO lifts for anyone unable, arthritic, disabled or not 22 years old! Tons of steep flights of stairs on top of a steep walk uphill to get to the reception to begin with! Not set up for bad knees or older people, I`m afraid. The bay is beautiful, we love it, but there are FAR better places to stay in Agia Pelogia! Be warned, this is ALL true. Would NEVER go back. This hotel and its non-committal, complacent, rude staff get barely a 1.5/10 from me! Don`t let the nice pics fool ya, ok! On top of this is the indignity of having to pay a `Climate tax` upon checking in. 105 euros, in our case. This proprietor does NOT use this money to improve this hotel! Saving grace is the breakfast staff downstairs, who are delightful and do not deserve to have to be in this hotel. Breakfast was the only good thing about the whole experience.

Facilities

  • Air-conditioning
  • Garden
  • Accepted cards: American Express, EC Maestro, Mastercard and Visa
  • (mini) supermarket
  • Safe deposit in reception

Pool and wellness

  • 1 pool
  • Outdoor pool
  • Indoor pool
  • Sunbeds
  • Sun terrace

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Fitness room
  • Canoe
  • Diving station

Room features

  • Balcony or terrace
  • Bath
  • Tea and coffee-making facilities
  • Double bed
  • Hairdryer

Check-in instructions

  • Check-in: from 15:00
  • Check-out: until 11:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

Double land view

Double land view

Includes:

  • Double land view (DZL1), double room, non-smoking room, minimum age in the room: 17 years
  • Land side
  • Garden view
  • Approx. 20 - 22 m², last complete renovation in 2019
  • Total number of rooms in this room type: 1, layout as follows: 1 bedroom
  • 2 double beds (160x210cm)
  • Air conditioning: free of charge, individually adjustable, cold
  • Safe: Cash payment, from 15 EUR per week
  • Refrigerator: free of charge, coffee/tea maker, kettle
  • Phone, Internet: WLAN/WiFi: free of charge, broadband Internet/DSL: free of charge, TV: flat screen, German channels, satellite TV
  • Bathtub or shower, hairdryer
  • Balcony or terrace: with seating area

DOUBLE STANDARD ROOM LAND VIEW

Features not available

Double sea view

Double sea view

Includes:

  • Double sea view (DZM1), double room, non-smoking room, minimum age in the room: 17 years
  • Sea view
  • Approx. 22 - 25 m², last complete renovation in 2019
  • Total number of rooms in this room type: 1, layout as follows: combined living/sleeping room
  • 2 single beds (90x210cm)
  • Air conditioning: free of charge, individually adjustable, cold
  • Safe: Cash payment, from 15 EUR per week
  • Refrigerator: free of charge, coffee/tea maker, kettle
  • Phone, Internet: WLAN/WiFi: free of charge, broadband Internet/DSL: free of charge, TV: flat screen, German channels, satellite TV
  • Shower, hairdryer
  • Balcony or terrace: with seating area

DOUBLE STANDARD ROOM SEA VIEW

Features not available

Suite

Suite

Includes:

  • Suite (SUX1), suite, non-smoking room, minimum age in the room: 17 years
  • partial sea view
  • Approx. 40 m², last complete renovation in 2018
  • Total number of rooms in this room type: 2, layout as follows: combined living/sleeping room, 1 bedroom
  • 1 double bed (160x210cm), 1 sofa bed (80x200cm), mosquito net
  • Air conditioning: free of charge, individually adjustable, cold
  • Safe: Cash payment, approximately 15 EUR per week
  • Sofa
  • Refrigerator: free of charge, coffee/tea maker, kettle
  • Phone, Internet: WLAN/WiFi: free of charge, TV: flat screen, in the living area
  • Shower, bathrobe
  • Balcony or terrace: with seating area

SUITE SEA VIEW

Features not available

Master suite

Master suite

Includes:

  • Master suite (SUX2), suite, non-smoking room, minimum age in the room: 17 years
  • in the main building
  • Sea view
  • Approx. 60 m², last complete renovation in 2019
  • Total number of rooms in this room type: 2, layout as follows: combined living/sleeping room, 1 bedroom
  • 1 king-size bed (200x210cm)
  • Air conditioning: free of charge, individually adjustable, cold
  • Safe: Cash payment, approximately 15 EUR per week
  • Sofa
  • Refrigerator: free of charge, Nespresso machine, coffee/tea maker, kettle
  • Phone, Internet: WLAN/WiFi: free of charge, broadband internet/DSL: free of charge, TV: flat screen, in the living area, in the bedroom, German channels, satellite TV
  • Shower, bathtub, bathrobe, hairdryer, cosmetic mirror
  • Balcony or terrace: with seating area

SINGLE STANDARD ROOM

Features not available