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Hotel Enotel Santo da Serra

Santo António da Serra, Madeira and Porto Santo, Portugal

28 reviews

About the hotel

Boasting an enviable setting in the picturesque village of Santo da Serra, surrounded by a beautiful lush garden and offering a quiet atmosphere, this charming hotel awaits to be explored by guests from all over the world. The property is located at only a 25-minute drive away from the city of Funchal and just 10 minutes from the airport. With a hint of historic charm, the building gives its guests a warm welcoming in a tastefully decorated ambiance which combines traditional Madeira style with modern comforts. Room facilities include air-conditioning, a minibar and a satellite TV for guests' entertainment. Visitors may taste delicious traditional cuisine, elaborated with fresh local products, as well as a choice of international dishes in the hotel's restaurant. The mini gym is the perfect place to stay active, while the Turkish bath and the heated indoor pool is the best option for those who want to enjoy a relaxing moment.

Hotel reviews

Check the latest reviews about this hotel

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Rating summary

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Customer reviews

Lovely place if you want to be away from the crowds...

Perfect to explore the island if you play golf and want to avoid the crowds. The room is not huge, but has everything needed. The staff is super friendly! The breakfast is very nice for the standard of the hotel! I would definitely come back!

Pros and cons

Pros: The concept of the hotel makes it a nice place to explore - surrounded by gardens with farm animals and amazing nature. Perfect place for 2-3 days. Friendly stuff. Nice cosy rooms. Hotel is pretty clean. Good spa included in your stay. Cons: poor sound isolation, food is okay but limited selection. Buffet restaurant gives rather canteen vibes. Also it’s pretty cold inside the hotel and humidity makes it worse so be prepared.

One Rude Staff Member

I was there for 2 weeks and Enotel Santo De Serra has one rude staff member. It was enjoyable the rooms were clean, good facilities BUT this one worker called Bumherto or something had the cheek to call me and my colleagues names in Portuguese when he was checking restaurant for availability, unknowingly to him one of us if fluent in Portuguese. Overall I am very disappointed in this experience as the hotel is nice.

Facilities

  • Air-conditioning
  • Accepted cards: American Express, Diners Club, Mastercard and Visa
  • (mini) supermarket
  • Safe deposit in reception
  • Wi-Fi in public area

Pool and wellness

  • 1 pool
  • Outdoor pool
  • Indoor pool
  • Kids' pool
  • Sunbeds

Food and drink

  • Bar
  • Restaurant
  • Café

Sports and activities

  • Fitness room
  • Bike rental
  • Golf course
  • Charged
  • Tennis court

Room features

  • Balcony or terrace
  • Bath
  • Hairdryer
  • Heating
  • Room safe

Check-in instructions

  • Check-in: from 14:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

DOUBLE STANDARD ROOM GARDEN VIEW

Features not available

DOUBLE STANDARD ROOM GARDEN VIEW WITH BALCONY

Features not available