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Crisol Faycán

Las Palmas, Gran Canaria, Spain

251 reviews

About the hotel

This family-friendly hotel is located in the capital of the island of Gran Canaria, very close to a famous shopping centre and close to the beach, Las Canteras. Within the area, guests will be able to find a number of restaurants, bars, pubs and entertainment venues perfect to explore and get to know the city. Nightlife spots can be found within 500 m walk of the establishment. The airport is around 25 km from the hotel. The rooms are bright and come with cosy beds and all the necessary amenities needed to have an unforgettable stay. This complex is a great beach hotel ideal for families and couples who search tranquillity.

Hotel reviews

Check the latest reviews about this hotel

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Rating summary

Cleanliness
Location
Room
Service
Sleep
Value

Customer reviews

Great position but upgrade needed

Booked 1 night for carnival so the room way overpriced paid 110 euros for room only. Reception is tired and needs upgraded to give a warm welcome. Felt 3 stars as soon as i entered. Reception staff friendly . Lift to rooms felt really old and dark. Room 408 a double was very spacious with large bathroom.kitchen area with full frudge and small table top oven, well stocked with utensils if you wanted to cook something. Bed really comfortable. View from the room syraight onto the side of a building. TV worked but only Spanosh stations, occasionaly Euronees in English. In this day and age you should be offering several stations in English and German. Im learning Spanish so wasnt a problem but need to cater to international travellers. Overall an ok stay but not good value for money when im booking into another 3* today for 47 euros.

relativ sauber, Meeresrauschen des Nachts, zu teuer

well exposed to Las Canteras,nice sound of waves,noisy building site across the street, clean rooms, no toilet brush even after having asked for it,too expensive for what we got, more than a little disappointed

Very outdated, dirty, not 3 stars

This hotel wasn’t 3 stars. The rooms were spacious but the hotel is out dated, room wasn’t cleaned properly. The fridge had dead bugs inside. The door handle fell off when I tried to open it. There wasn’t even a kettle in the room. I was given one when I asked but then it was full of black mouldy looking stuff. On the plus side, the staff was very friendly and breakfast was ok. The hotel is in great location near shops and restaurants, also the beach. I would still not give it a 3 star rating. Maximum 2, but then I am being generous.

Facilities

  • Accepted cards: American Express, Diners Club, Mastercard and Visa
  • Safe deposit in reception
  • Room service
  • Wi-Fi in public area
  • Parking facility

Pool and wellness

  • Sunbeds
  • Sun terrace

Food and drink

  • Bar
  • Restaurant

Room features

  • Bath
  • Tea and coffee-making facilities
  • Double bed
  • Hairdryer
  • Minibar

Check-in instructions

  • Check-in: from 15:00
  • Check-out: until 12:00

Assisted travel

We understand that everyone's needs are different. If you or someone you're travelling with requires assistance or an adapted room, you must contact us at accessibilitysupportuk@sundeals.com before you book your holiday so we can check availability.

Check our FAQs for more information on assisted travel.

Room information

DOUBLE STANDARD ROOM

Features not available

STUDIO

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Standard Room

Standard Room

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Single Standard Room

Single Standard Room

Features not available

QUADRUPLE STUDIO

Features not available