Asty Mykonos Hotel & Spa

Nice hotel on approach but once you’ve had a few days there you find it’s not at all 5 star I’ve stayed in 9 hotels in Mykonos and this has to be the worse for cleanliness one day I came back from a day out to find room hadn’t been cleaned at all the next day maid had left the rubbish bag on the floor in the sitting area you don’t get coffee and tea items renewed each day I asked for them to be replaced each day and it never happened and to top it all I booked a airport transfer only to be put in a FIAT 500 luggage squashed in the boot absolutely stinking of smoke only for the fact I was delayed and stressed out I would of got out of it I had to ask the driver did he really work for the hotel because I was that shocked as soon as I got the airport I complained and they said they’ll look into it that was four days ago I 💯 say this is not a 5 star hotel towels bedding and cleaning of room is definitely not 5 star.

I really enjoyed it! I’ve had the best massage of my life! Soo relaxing and both of the ladies Ariadni and Konstantina were gentle and professional The spa area was truly amazing I’ve particularly liked the cave pool! Definitely recommend it!! 10/10

We were really excited to stay at the Asty having read so many great reviews. Sadly we were really disappointed. We specifically booked because it had a heated pool, but the pool was freezing and my kids wouldn't go in it. I was informed by a member of staff that its standard and that there is nowhere in Mykonos with a warm pool in October (that isn't true, we had just come from another hotel with a heated pool and one in Naxos where the kids had played). She was really rude and just argued with me, saying someone would check it the next day and see if it was at the right temperature and let me know. Obviously they never bothered to let me know. Probably because of being annoyed by the pool all the other little things that weren't right annoyed us more. The fridge in our room was broken, we weren't given any soap and had to ask 3 times for it, only decaf coffee. Also breakfast was a bit hit and miss, you had to order everything, which means its freshly made etc. However our experience was it taking a very long time to arrive and then often being wrong. Which was hard work with kids. Its worth noting the hotel is on a very busy road and its a steep walk back up the hill from town. There are far better locations. Also most other hotels tend to offer complimentary airport/port pick up and drop off. Sadly Asty did not and quoted expensive rates for transfers and car hire (we got a Sixt hire car for 4 days for the same price the hotel were quoting for one day), it also took them 5 days to actually reply to an email about transfers a week before our arrival. The rooms are big and nice, as are the outdoor areas.